Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Gina’s Flowers & Such proudly offers local delivery of fresh flowers, plants, and gifts in Carrabelle and surrounding areas.

Delivery fees are based on the delivery location and distance from our shop. All delivery orders must meet our minimum order requirement, plus the applicable delivery fee.

We will make every effort to deliver during the requested time frame; however, exact delivery times cannot be guaranteed. Deliveries to businesses, schools, hospitals, and other facilities are subject to their individual delivery policies and hours.

Please provide a correct delivery address and a working phone number for the recipient. If no one is available to receive the delivery, we may leave the order in a safe location when appropriate or contact the recipient to arrange delivery.

Additional delivery charges may apply if an incorrect address is provided or a second delivery attempt is required.

For delivery availability, pricing, or special requests, please contact Gina’s Flowers & Such directly.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.